This updated Privacy Policy takes effect on May 25, 2018 to address the new EU GDPR regulation. Under GDPR, NamuZona is committed to provide more transparent, clear, consent-based information management and security.
This policy sets out how we handle your personal information if you’re a user or visitor to our Site.
The type of personal information we collect
We collect certain personal information about visitors and users of our Site.
The most common types of information we collect include things like: user-name, email, IP, your billing and shipping address, phone number, payment information such as payment agent details, transactional details.
How we collect personal information
We collect your personal information when you provide it to us when you complete registration and buy items or services on our Site, subscribe to a newsletter or send us a communication.
How we use personal information
NamuZona is strictly following its own implemented data security and privacy internal guideline. What we do with your data:
We gather only data we need for our relation with you, to fulfill a contract, or take steps linked to a contract: in particular, in facilitating and processing orders and transactions that take place on this site.
We may use your email to contact you based on your consent to:
-improve customer service. Information you provide helps us respond to your customer service requests and support needs more efficiently;
-improve our Site. We may use feedback you provide to improve our products and services.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others:
- we are not sharing your data with any third parties;
- we are not processing your data via non-SSL connections;
- we are not reselling your data;
- we are not monetizing your data.
How we keep your personal information secure
We store personal information on secure server that are managed by us. Personal information that we store is protected by security and access controls, including username and password authentication, two-factor authentication, and data encryption where appropriate.
How you can access your personal information and GDPR
We are committed to comply with the EU's GDPR hence we are explicitly stating the following options for you to control and delete your data with us.
You can access the personal information that we collect about you by logging in to your account or GDPR tools page. Here you have:
- the right to be informed;
- the right of access;
- the right of rectification;
- the right to erasure;
- the right to data portability.
We are also putting you, our visitor and customer, in control of cookies. Unless you explicitly accept we won't put any non-essential cookies in your browser.
Web browser cookies
NamuZona website has very limited use of cookies to help you login and use our website. Cookies are very small text files that are stored on your computer when you visit websites. We do not use cookies for re-targeting, marketing, identification, sales or other similar services. We do not use third-party services that store cookies in your browser. You can disable any cookies already stored on your computer, but these may stop our website from functioning properly. More information on cookies we use:
Strict: Functional Cookies: We use a server session cookie to allow the login and purchase experience on our website. We may use also a cookie to store your cookie preference choice.
Non-strict: Analytics Cookies: We may use Google Analytics cookies if you accept and explicitly opt-in for them. We do not use other analytics or tracking cookies on our website.
Non-strict: Marketing, Retargeting, Social Networks, other cookies: We don't use such cookies.
Web analytics
When you visit our Site, there’s certain information that’s recorded which is generally anonymous information and does not reveal your identity. If you’re logged into your account some of this information could be associated with your account. We’re talking about the following kinds of details:
1. your IP address or proxy server IP address’;
2. the domain name you requested;
3. the name of your internet service provider is sometimes captured depending on the configuration of your ISP connection;
4. the date and time of your visit to the website;
5. the length of your session;
6. the pages which you have accessed;
7. the number of times you access our site within any month;
8. the file URL you look at and information relating to it;
9. the website which referred you to our Site;
10. the operating system which your computer uses.
Information about children
Our Site is suitable for everyone. But if you are interested in our services and your age is below 18 years, you’ll need the supervision of a parent or guardian to become a registered user. It’s the responsibility of parents or guardians to monitor their children’s use of our Site.
How long we keep your personal information
We retain your personal information for as long as is necessary to provide the services to you and others, and to comply with our legal obligations. If you no longer want us to use your personal information, you can request that we erase your personal information and close your account permanently.
Please note that if you request the erasure of your personal information we will retain information from deleted accounts as necessary for our legitimate business interests, to comply with the law, prevent fraud, collect fees, resolve disputes, troubleshoot problems, assist with investigations, enforce the terms of service and take other actions permitted by law. The information we retain will be handled in accordance with this Privacy Policy.
How you can contact us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us using the contact form on this site.
This document was last updated on May 31, 2018.
